Our customer success team is always ready to assist you! For questions regarding orders, styling, or sizing, please email us at support@urbanwear.in. We aim to respond to all inquiries within 24 hours. For urgent matters, you can also reach out via our Live Chat during business hours (Mon-Sat, 9 AM – 6 PM).

We process orders quickly to ensure fast delivery! You can request a cancellation or change within 24 hours of placing your order. Once the order has been processed or shipped, we are unable to make changes and cancel the order.

Not the perfect fit? No worries. We offer a 1-day hassle-free return policy. To be eligible, items must be unworn, unwashed, and have all original tags attached. Simply do complaint on our email regarding this enter your details, and we’ll guide you through the process.

Standard delivery usually takes 7 to 8 business days for major metro cities and 9 to 10 business days for other regions across India. As soon as your order leaves our warehouse, we will send you a confirmation email and SMS with a live tracking link so you can monitor your package every step of the way.

We offer reliable Standard Shipping across India through our premium logistics partners like BlueDart and Delhivery.

At Urban Wear, quality is our signature. We offer a Manufacturing warranty against any defects. If you receive a damaged or defective item, contact us within 24 hours of delivery, and we will arrange a replacement for you.